When we’re talking about problem tenants, the first problem that comes to mind is the tenant who does not pay rent. However, we can broadly say that problem tenants include those who do not comply with the lease terms. In today’s blog, we’re going to share some tips on how to avoid those situations entirely.
Require a Written LeaseA lot of times, we will see landlords using a management system that actually creates a problem tenant. For example, if you offer your property to a friend or family member, you may feel that a formal lease is not required. This is a terrible mistake. We see more property damage in these situations than any others. Make sure you have a written lease in place. Enforce it, and make sure it complies with all state, local, and federal laws.
Creative Lease ProvisionsUse a lease that is legally enforceable. You don’t want to include creative provisions such as a requirement that the tenant pay for all repairs at the property. While something like this might be okay in some states, there may be general statutes that prohibit this. If you include legal violations within your lease, you’ll run into problems that can be expensive.
Consistent Policies and ProceduresHave written policies and procedures in place. Follow these with every tenant, every time. If your policy is not in writing, it’s not a policy. When you’re not consistent with all tenants through the application process or with your procedures, you will create a lot of bad situations.
Written Maintenance Requests
A common management mistake is to allow tenants to request maintenance services by phone. While reporting emergencies by phone is essential, allowing routine maintenance requests by phone can cause communication problems between the landlord and the tenant. Use a platform so the request can be date and time stamped. Then, the landlord can respond with date and time stamp. If there is any disagreement, you have written documentation that supports how the repair request was handled.
Please contact us at Paramount Realty Solutions if you have any questions about dealing with problem tenants.